Privacy & Cookie Policy
Last updated: 11 September 2026
This Privacy & Cookie Policy explains how Wriviewer, operated by Crofame Ltd, collects, uses and protects personal information and how we use cookies and similar technologies on https://wriviewer.com.
Data Controller: Crofame Ltd
Company number: 16776271
Registered in: England and Wales
Registered office: [full registered office address – to be updated]
Contact: hello@wriviewer.com
1. Information We May Collect
Depending on how you use Wriviewer, we may collect information such as your name, email address, account information, comments, newsletter subscription details, order and delivery information where the Shop is used, IP address, browser and device information, cookie preferences and information about how you interact with the website.
If you contact us directly, we may also keep the information contained in your message and any information reasonably required to respond.
2. How We Use Your Information
We may use personal information to operate and secure Wriviewer, respond to enquiries, manage comments, provide newsletter subscriptions, maintain user accounts, process Shop orders where applicable, provide customer service, prevent fraud or misuse, improve the website and comply with legal, tax and regulatory obligations.
Where marketing communications are offered, we may send them where you have consented or where otherwise permitted by applicable law.
3. Our Lawful Bases
Depending on the purpose, we may rely on:
Contract — where processing is necessary to provide something you have requested, such as fulfilling an order.
Legal obligation — where we must retain or use information to comply with applicable law.
Legitimate interests — where reasonably necessary to operate, protect and improve Wriviewer, provided those interests are not overridden by your rights.
Consent — including where required for marketing communications, analytics, advertising technologies and non-essential cookies.
Where processing depends on consent, you may withdraw that consent.
4. Comments
If you leave a comment, we may collect the information entered in the comment form together with technical information such as your IP address and browser information for moderation, security and spam prevention.
If Gravatar is enabled, an anonymised value generated from your email address may be provided to the Gravatar service to determine whether you use it.
Approved comments and associated profile images may be visible publicly.
5. Newsletter
Wriviewer may use MailPoet or another email service to provide newsletters and content updates.
If you join our mailing list, we may process your email address and information relating to your subscription.
You may unsubscribe at any time using the unsubscribe option included in our emails.
Unsubscribing from marketing does not prevent us from sending essential messages relating to an account, enquiry or order.
6. Wriviewer Shop
Where the Wriviewer Shop is enabled, we may collect information required to process purchases, including your name, email address, billing and delivery information, order details and account information.
Payments may be processed by third-party payment providers. Wriviewer does not normally store your complete payment-card number.
Further information relating to delivery, cancellations, digital products, returns and refunds is available in our Shipping, Returns & Refunds policy.
7. Embedded Content and External Services
Wriviewer articles may contain embedded content such as videos, social-media posts, images, audio or other third-party material.
Embedded content may behave in the same way as if you visited the third-party website directly.
Those providers may collect technical information, use cookies or monitor your interaction with their content according to their own policies.
8. Language Translation
Wriviewer may use third-party translation technology, including services that allow visitors to view the website in other languages.
Such technologies may use cookies or similar storage to provide translations or remember a selected language.
9. What Are Cookies?
Cookies are small files stored on your device when you visit a website.
They can be used to make the website function, maintain login sessions, remember preferences and language choices, support shopping and checkout, measure website usage and provide third-party or marketing functionality.
Similar technologies may include pixels, scripts, tags and local storage.
10. Types of Cookies We Use
Strictly Necessary Cookies
These support essential website functions such as security, login sessions, cookie preferences and, where enabled, shopping cart and checkout functions.
Where they are strictly necessary to provide a service requested by you, they may be used without optional consent.
Functional Cookies
These may remember settings such as language, display preferences or other website choices.
Analytics Cookies
We may use analytics technologies to understand how visitors use Wriviewer, including which pages are visited, how users navigate the website and whether technical issues occur.
Where consent is required, these technologies will only be enabled after you agree.
Marketing and Advertising Cookies
If advertising, affiliate or marketing technology is introduced, cookies or similar technologies may be used to measure campaigns, advertising performance and interaction with promotional material.
Where required, these technologies will only be enabled after consent.
11. WordPress and WooCommerce Cookies
Wriviewer is powered by WordPress, which may use cookies for login authentication, website administration, preferences, comments and security.
Where WooCommerce or another e-commerce system is enabled, additional cookies may be required for shopping carts, checkout, customer accounts and sessions.
12. Managing Cookie Preferences
Where applicable, our cookie consent system allows you to:
Accept optional cookies · Reject optional cookies · Manage Preferences
You may change or withdraw your choices through Cookie Settings where available.
You can also control cookies through your browser.
Disabling certain cookies may affect features such as login, saved preferences, language selection, shopping carts or checkout.
Non-essential cookies should not be placed solely because a visitor continues browsing; the ICO requires an appropriate consent mechanism for cookies that are not strictly necessary.
13. Who We May Share Information With
Where necessary, personal information may be shared with service providers that help us operate Wriviewer, including hosting providers, website and security services, newsletter providers, payment processors, delivery providers, analytics providers where enabled, and professional or regulatory bodies where required.
We do not sell personal information to advertisers.
14. International Data Transfers
Some third-party providers may process information outside the United Kingdom.
Where applicable, we aim to use appropriate safeguards required under UK data-protection law.
15. How Long We Keep Information
We keep personal information only for as long as reasonably necessary for the purpose for which it was collected and for any legal, tax, accounting or security requirements.
For example, newsletter information may be retained while you remain subscribed, customer and transaction records may be retained where required for legal or accounting purposes, and comments may remain published until removed or no longer required.
16. Your Rights
Depending on the circumstances, UK data-protection law may give you rights to access personal information we hold about you, correct inaccurate information, request deletion, restrict certain processing, object to certain uses, request portability of certain information and withdraw consent where processing depends on consent.
To make a privacy request, contact:
We may need to verify your identity before completing a request.
17. Security
We use reasonable technical and organisational measures intended to protect personal information from unauthorised access, loss, misuse, alteration or disclosure.
However, no internet-based service can guarantee absolute security.
18. Complaints
If you have concerns about how we use your personal information, please contact us first so that we can investigate.
You also have the right to raise a complaint with the Information Commissioner’s Office (ICO).
19. Changes to This Policy
We may update this Privacy & Cookie Policy when our website, services, plugins, data practices or legal requirements change.
The latest version will be published on this page with the updated date.
20. Contact
For privacy, cookie or data-protection questions:
Wriviewer
Operated by Crofame Ltd
Company No. 16776271
Registered in England and Wales
Email: hello@wriviewer.com